Privacy Policy
Effective Date: September 2024
SUMMARY
This statement outlines the information gathered during your visit to the ChangeNet Solutions website and explains how this information is treated. If you choose to request information from this site you may need to pass personal data to ChangeNet Solutions through this site.
Where you actively provide personal data to ChangeNet Solutions by completing a web form, this data will be used only for the service you have requested unless you consent otherwise at the time of submitting the data.
The gathering, storage, use, release and disposal of personal information is regulated by the Data Protection Act 1998.
ChangeNet Solutions Ltd are a software and consulting house. We are a registered data controller under the terms of the Data Protection Act 1988. Details of our notification to the data protection regulator may be found in the Information Commissioner’s Office Public Register of Data Controllers at ico.org.uk under registration number ZA697943. The data controller responsible in respect of the information collected on this website is ChangeNet Solutions Ltd.
This privacy policy does not cover the links within this site to other external sites nor the content of external internet sites.
We take personal privacy seriously, and this privacy policy explains how we use any personal information we collect about you when
– you use our website www.changenetsolutions.com
– you engage with us in relation to business development; or
– you send a job application
- Introduction
ChangeNet Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.changenetsolutions.com, as well as your rights under data protection laws, including the General Data Protection Regulation (GDPR). - Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, telephone number.
- Professional Information: Job title, company name, and industry. Information provided voluntarily by you, for example, when you register for information. Information that you provide when you communicate with us by any means.
- Technical & Usage Data: Information about your use of our site including details of your visits such as pages viewed, how you use our website, products and services, and the resources that you access. Such information includes traffic data, location data and other communication data, IP address, browser type, and version, time zone setting, browser plug-in types, operating system, and platform.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
If you have previously sought services from us, we may provide you with details of similar services of ours that you may be interested in.
We would like to intermittently, for business development purposes, send you information about intellectual property and services which may be of relevance and interest to you.
You have the right, at any point in time, to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes please email info@changenetsolutions.com with the words unsubscribe
- How We Collect and Store Your Data
We collect data through:
- Direct interactions, such as when you provide your details via a contact form, email, or phone.
- Automated technologies, such as cookies that collect data about your usage of our website.
- Third parties, such as analytics providers and social media platforms.
Storing Your Data:
- In operating our website, it may become necessary to transfer data that we collect from you to locations outside of the United Kingdom for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing.
- We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
- Whilst we make every effort to secure data on this website, we cannot guarantee the security of, or prevent interception of, data that you choose to send us electronically via the Internet; sending such information is entirely at your own risk.
- How We Use Your Data
We may use your personal data to:
- Respond to inquiries and provide consulting services. If you have previously sought services from us, we may provide to you details of similar services that you may be interested in.
- To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
- Improve our website and services.
- Send you updates, newsletters, or marketing materials (with your consent).
- Comply with legal obligations.
- Analyze trends and measure the performance of our services.
We would like to intermittently, for business development purposes, send you information about intellectual property and services which may be of relevance and interest to you. You have the right, at any point in time, to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email info@changenetsolutions.com with the words unsubscribe.
- Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: Where you have given us clear consent to process your personal data.
- Contractual Obligations: To perform a contract we are about to enter or have entered with you.
- Legal Obligation: To comply with a legal obligation.
- Legitimate Interests: To pursue our legitimate interests in conducting and managing our business.
- Data Sharing
We may share your personal data with:
- Service providers who assist in delivering our services.
- Analytics providers to improve our website.
- Legal and regulatory authorities if required by law.
We will not sell, rent, or lease your personal data to third parties. We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
- In the event that we sell any or all of our business to the buyer.
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
- In the event that the third party is a sub-contractor or associate through whom we are providing our services.
- Data Security
We use appropriate technical and organizational measures to safeguard your personal data and protect it against unauthorized access, loss, or alteration. - Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting purposes. - Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request that we correct any inaccurate or incomplete data.
- Erasure: You can request that we delete your personal data.
- Restriction of Processing: You can ask us to suspend the processing of your personal data.
- Data Portability: You can request that we transfer your personal data to another organization.
- Objection to Processing: You can object to the processing of your data for direct marketing or other legitimate interests.
We will require that you satisfactorily identify yourself to demonstrate your entitlement to view this data, and we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. To exercise any of these rights, please contact us at info@changenetsolutions.com.
- Cookies
Our website uses cookies to enhance your experience and analyse site traffic. You can control cookie settings in your browser. For more information, see our Cookie Policy. - Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. - Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
ChangeNet Solutions